confusion in a Call center.

hypes of confusion in a  Call center...

Caller who is a Chine : Hello, can I speak to Annie Wan? 

Operator: Yes you can speak to me..

Caller: No, I want to speak to Annie Wan!

Operator: Yes I understand you want to speak to anyone. You can speak to me. Who is this?

Caller: I am Sam Wan, and I need to talk to Annie Wan my dear sister. It's urgent!

Operator: I know you are someone and you want to speak to anyone. But what's the urgent matter about?

Caller: Well... just tell  Annie Wan that 'Noe Wan' was involved in an accident. 'Noe Wan' got injured and now 'Noe Wan' is being sent to hospital. Right now, 'Avery Wan' is on his way to the hospital.

Operator: Look, if no one was injured and no one was sent to the hospital, then the accident isn't an urgent matter. You may find this hilarious but I don't have time for this.

Caller: You are so rude! Who are you?

Operator: I'm Saw Ree.

Caller: Yes! You should be sorry. Now give me your name.

Operator: Oh...God..!